"Think like a publisher." Gurus of content marketing consistently give this advice to companies wondering how to effectively use content as a marketing tool. While content marketing does indeed require the need to think like a publisher, it also requires that companies change their entire approaches to – and attitudes toward – delivering information to customers.
Today, the customer dictates content. Not just the message, but how, when and where it is delivered. Content is publishing with a purpose. It’s a strategic approach to delivering the information your audiences want, when and how they want it. Companies need to have a content strategy that engages customers and potential customers wherever they are – online, digitally and offline -- and during the various stages of the buying process.
